Returns & Refunds
Every product on this site is backed by its retailer's own money-back guarantee. Because The Healthy Body doesn't process payments or hold inventory, returns and refunds are handled directly by the retailer you purchased from.
Last updated July 2026
How returns work on this site
Each product page states that product's guarantee window and general return process. To start a return, contact the retailer using the details in your order confirmation email — not The Healthy Body, since we don't have access to your order or payment details.
Current products
| Product | Guarantee window | Process |
|---|---|---|
| MemoPryl | 60 days from purchase | Return all bottles (empty or full); refund processed within 3–5 business days after inspection. |
| FemiCore | 60 days from delivery | Return all bottles (empty or full) to the manufacturer; customer covers return shipping; refund processed within a few business days of receipt (allow 5–10 additional days to appear on your statement). |
| Neuro Salt | 60 days from purchase | Return all bottles (empty or full); customer covers return shipping; refund processed within a few business days of receipt (allow 5–10 additional days to appear on your statement). |
| ProDentim | 60 days from delivery | Return all bottles (empty or full) to the manufacturer; customer covers return shipping; refund processed within a few business days of receipt. |
What you'll generally need
Most retailers on this site ask for the same basics when you request a return: your order ID, the name and address the order was placed under, and — for a physical return — all bottles from your order, whether opened or not. Check the specific product's return process (linked above) before shipping anything back, since the exact address and required documentation is set by that retailer, not by us.
Questions
If you're not sure where to send a return, or a retailer isn't responding, our Contact page has our direct phone and email — we're happy to help point you in the right direction, even though we can't process the return ourselves.